Strategi Pemasaran Produk Dalam Meningkatkan Kepuasan Pelanggan

  • Sari Rahayu Unisversitas Sumatera Barat
Keywords: Marketing Strategy, Product Strategy, and Customer Satisfaction.

Abstract

Marketing strategy is a strategy that used by company in sustainable way to win market competition for long term. This journal aims for company to have product strategy to increase customer satisfaction. Product is a thing that could be offered to customer to be noticed, asked, looked for, purchase, used, consumed by market as a tool for fulfillment or market willingness. Product could give tangible or intangible benefit to satisfy customers potentially. Customer satisfaction is a key factor for business development. Product strategy will have an impact to customer satisfaction. Therefore, satisfied customers will buy product repeatedly and recommend that product to other customers

References

Tjiptono,Fandi, 2019, Strategi Pemasaran, Edisi ke 4, .Andi Offset,Yogjakarta.
Assauri Sofjan, 2017, Manajemen Pemasaran,Dasar, Konsep, dan Strategi, PT RajaGrafindo Persada, Jakarta.
Tjiptono,Fandi, 2008, Strategi Pemasaran, Edisi ke-3, .Andi Offset, Yogjakarta.
Kotler, Philip, Marketing 3.0, Mulai dari Produk ke Pelanggan ke Human Spirit, 2010, Erlangga,Jakarta
Chandra,Gregorius, Tjiptono, Fandi, & Chandra , Yanto, Pemasaran Global: Internasionalisasi dan Internetisasi, Andi, Yogjakarta.
Afif,Faisal, 1995, Strategi Pemasaran, Angkasa,Bandung.
Kotler, Philips, 1993, Manajemen Pemasaran, Analisis, Perencanaan dan Pengendalian, Jilid 2, Edisi Keenam, Erlangga, Jakarta.
Laurensius Arliman S, Penanaman Modal Asing Di Sumatera Barat Berdasarkan Undang-Undang Nomor 25 Tahun 2007 Tentang Penanaman Modal, Jurnal Ekonomi dan Keuangan Publik, Volume 3, Nomor 1, 2016.
Swastha, Basu, 1990, Manajemen Pemasaran Modern, Edisi Kedua, Liberty, Jogjakarta.
Stanton, J, Wiliiam, 2003, Prinsip Pemasaran,Cetakan Ke-7, Erlangga, Jakarta.
Published
2023-01-10
How to Cite
Rahayu, S. (2023). Strategi Pemasaran Produk Dalam Meningkatkan Kepuasan Pelanggan. Jurnal Penelitian Dan Pengkajian Ilmiah Sosial Budaya, 2(1), 109-113. https://doi.org/10.47233/jppisb.v2i1.705