Pengaruh Kualitas Produk, Kepercayaan, Dan Kemudahan, Terhadap Keputusan Pembelian Pada E- Commerce Shopee

  • Sri mulyani Universitas Sumatera Barat
Keywords: Product Quality, Trust and Convenience, Purchasing Decisions

Abstract

This research aims to determine the influence of product quality, trust and convenience on purchasing decisions at Shopee e-commerce (case study of undergraduate students at the Faculty of Economics, Department of Management). The population in this study were students from the Faculty of Economics, Department of Management. The collection technique used the Slovin formula which was obtained by 84 respondents. The data used are validity and reliability tests, data analysis techniques using classical assumption tests, multiple linear regression analysis, coefficient of determination, and hypothesis testing.

The results of the t test research show that (1) product quality has a significant effect on purchasing decisions with a regression coefficient value of 2,108 and a probability value of 0.038 which means < 0.05, (2) Trust has a significant effect on purchasing decisions with a regression coefficient value of 56,093 and a value probability 0.000 which means < 0.05 and (3) Convenience has a significant effect on purchasing decisions with a regression coefficient value of 33,755 and a probability value of 0.000 which means <0.05. The results of the f test show that product quality, trust and convenience simultaneously (together) influence purchasing decisions with the regression coefficient obtaining a significant value of 0.000 < 0.05.

References

Amstrong, Gary & Philip, Kotler.(2012). Dasar-Dasar Pemasaran.Jilid I, Alih Bahasa Alexander Sindoro dan Benyamin Molan. Jakarta: Penerbit Prenhalindo

Almira, R. (2015).Apa itu E-Commerce. http://veryfund.co/blog/jenis-jenis-e- commerce-dan-contohnya/ diakses pada 10 Juli 2023.

Annafi, WM, & Diharto, AK (2020). Pengaruh Kepercayaan, Kemudahan Penggunaan, Dan Kepuasan Terhadap Minat Beli Ulang Pada Toko Online Shopee Di Surakarta (Disertasi Doktor, Iain Surakarta)

Adhani, R. Y. S. (2018). Pengaruh Kepercayaan, Kemudahan dan Kualitas Informasi Terhadap Keputusan Pembelian Online Pada Shopee (Studi Empiris Terhadap Masyarakat Magelang) (Doctoral dissertation, Skripsi, Universitas Muhammadiyah Magelang).

Assauri, S. (2015).Manajemen Pemasaran. Jakarta: PT. Raja Grafindo Persada. Belch, G., E. & Belch, M., A. (2009). Advertising and Promotion: An Integrat

Cahyono, Y., Suryani, P., & Elvandari, N. (2020).Pengaruh Harga Dan Promosi Terhadap Keputusan Pembelian di PT. Vista Bangun Propertindo. Journal of Industrial Engineering & Management Research, 1(1b), 103-126.

Dwijantoro, R., Dwi, B., & Syarief, N. (2022).Pengaruh harga, kualitas produk, dan promosi terhadap keputusan pembelian marketplace shopee.Jurnal Riset Manajemen dan Bisnis, 16(2), 63-76.
Published
2025-02-08
How to Cite
mulyani, S. (2025). Pengaruh Kualitas Produk, Kepercayaan, Dan Kemudahan, Terhadap Keputusan Pembelian Pada E- Commerce Shopee. Jurnal Penelitian Dan Pengkajian Ilmiah Sosial Budaya, 4(1), 45-72. https://doi.org/10.47233/jppisb.v4i1.1880